Kenviro's text mining tools simplify the whole process with an easy to use user interface and easy to consume API.

As the implementation of the text mining tool, ARDVRO provides a plugin that can be used as a Knowledge Management System (KMS). The KMS can help users to solve their problems at the first stage before heading the human agents, therefore, can minimize their workload. As a result, a company can reduce their customer service cost. The KMS is integrated with the ARDVRO WebAppGear Content Management System (CMS), which also provides a Ticketing System, CMS Live Chat Agent, and customer services email. Thus, once you installed the KMS, you will also fully utilise all CMS features. To find more information about ARDVRO WebAppGear CMS, please click here https://www.webappgear.com. The search results would combine from the CMS and Text Mining Content. The users can also chat with the Chatbot, or contact the staff through the contact form or email or social media link shown on the page.